La Lune will accept order changes subject to our ability to conform to the request, however, we are not required to accept changes after approval of the acknowledgement. Changes may result in the re-scheduling of your order and may be subject to additional charges. The acceptance of an order by La Lune is final and binding and is not subject to cancellation by the customer without the written consent of La Lune. Cancellation fee of from 25% to the total amount of the order is applicable on all cancelled orders. Because your order is handmade just for you, only defective or damaged merchandise can be returned. Please contact us if you have any questions regarding changes, returns, or cancellations.